Feb. 10th, 2003

Conflict

Feb. 10th, 2003 12:37 pm
tvordlj: (chairs)
Am on a 2 day course called Resolving conflict: How to deal with difficult people. We haven't learned how to do that yet. The instructor is a short round middle aged man with an astonishing head of hair for a man his age. He has very red cheeks under his beard but he talks oddly, like he's overcome a speech impediment which isn't a problem. What is, or at least what i find annoying, is his tone of voice which sort of sounds like how you talk to a class room of children. Like you're always patiently explaining things. Just this side of the line that, if crossed, would sound very patronizing and "talking down to" but isn't and he isn't/doesn't. still, having said that, the course seems interesting so far.

One thing that was something to think about. He drew a large triangle and said that was an iceberg. How much of it shows above the water. The general agreement was 10 %. He said, now at work, given that the iceberg is you, your personality, your inner self, where would your waterline be, how much of yourself would you show to coworkers. Answers were from the 10% up to 25% (me). He said one study decided that you should actually lower the watermark considerably more than 25%. the more people know about you and who you are, the less likely there will be for conflicts. Agree? Discuss.

I'm a fairly open person so i went 25%. There's always going to be parts of you that you don't let *anyone* see, the "none of your business" side, and different people/groups of people you allow to see different parts/sides. It's a good subject to get into when talking bollocks at the pub and i think i'll give it a try sometime LOL!

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