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Nov. 26th, 2008 08:46 amI had an interesting phone call last night from my bank/Visa company. They had some security concerns with some of their customers' cards and said they were cancelling the card and sending a new one straight away. I asked was someone using my card because i hadn't noticed any charges that weren't mine. No, was the answer, it was more of a preventative measure. Huh? So you're cancelling my card in case of future security problems? How does that work? He didn't have details but cited an example. A few years ago, an American retailer, I think it was TJ Maxx, had their system hacked and they were concerned that customer credit card numbers were compromised. I think it may have happened with the Winners chain too around that time. Ahhh.. So you're telling me that it happened again? He said he didn't know (ha!) but it is a possibility so they were taking measures.
So how do i know he's really from the bank, i asked? Mind you, he never asked me what my card number was. He read off 3 or 4 of my most recent charges though, and i knew every one. I said i'd made a payment of XX recently and he said yes and another payment of YY not long before that. That's correct. So i'm reasonably sure it is what it is. They could have sent the card by regular mail except it takes a week or 10 days and i have a couple of charges that come off automatically and since I don't want them to bounce, they're sending it by courier to my bank where i can go sign for it. Should get that Thursday or Friday latest. The only information he wanted was a phone number where the bank could reach me when the card arrived and when i gave them my work number, he said, yes we do have that as your business contact number already. Now i have to make a list of the places i have the card registered, such as Paypal and Yak (long distance phone company) and will have to call the Newspaper to change my number there as well. A bit of a nuisance but at least they're on top of it.
I forgot to ask him if the card will be one of the new kind with the chip in it that requires a PIN when you use it. The PIN isn't used too much yet here in North America but the banks are slowly switching their cards over to that technology which is used in Europe pretty much all over. I'll find out when i pick it up. The card already has a PIN associated with it so i can use it in ATMs for cash advances or payments but i think i'll change the number just for added security.
In other news, it's one month until Christmas Day! I have the bulk of my shopping done, with just a few things left but they're all easy stuff to get. I have a couple of online things to order as well which i will do this weekend to make sure there is plenty of time for delivery.
Was looking through the Christmas LUSH newsletter this morning. Gosh they have some nice new items! I need to stock up on Snowcake soap, too.
So how do i know he's really from the bank, i asked? Mind you, he never asked me what my card number was. He read off 3 or 4 of my most recent charges though, and i knew every one. I said i'd made a payment of XX recently and he said yes and another payment of YY not long before that. That's correct. So i'm reasonably sure it is what it is. They could have sent the card by regular mail except it takes a week or 10 days and i have a couple of charges that come off automatically and since I don't want them to bounce, they're sending it by courier to my bank where i can go sign for it. Should get that Thursday or Friday latest. The only information he wanted was a phone number where the bank could reach me when the card arrived and when i gave them my work number, he said, yes we do have that as your business contact number already. Now i have to make a list of the places i have the card registered, such as Paypal and Yak (long distance phone company) and will have to call the Newspaper to change my number there as well. A bit of a nuisance but at least they're on top of it.
I forgot to ask him if the card will be one of the new kind with the chip in it that requires a PIN when you use it. The PIN isn't used too much yet here in North America but the banks are slowly switching their cards over to that technology which is used in Europe pretty much all over. I'll find out when i pick it up. The card already has a PIN associated with it so i can use it in ATMs for cash advances or payments but i think i'll change the number just for added security.
In other news, it's one month until Christmas Day! I have the bulk of my shopping done, with just a few things left but they're all easy stuff to get. I have a couple of online things to order as well which i will do this weekend to make sure there is plenty of time for delivery.
Was looking through the Christmas LUSH newsletter this morning. Gosh they have some nice new items! I need to stock up on Snowcake soap, too.
